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Delivering Inspirational Creative Arts Education Since 2012

Privacy Policy

GDPR DATA PRIVACY NOTICE   This is the privacy notice of 1st Note Education Limited. 

We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how the data protection law protects you. 

This privacy notice is provided in a layered format so you can click through to the specific areas set out below.  

1. WHO WE ARE AND IMPORTANT INFORMATION  

2. THE PERSONAL DATA WE COLLECT ABOUT YOU  

3. HOW WE COLLECT YOUR PERSONAL DATA  

4. HOW WE USE YOUR PERSONAL DATA  

5. PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA 

6. WHO WE SHARE YOUR PERSONAL DATA WITH  

7. INTERNATIONAL TRANSFERS  

8. DATA SECURITY  

9. DATA RETENTION  

10. YOUR LEGAL RIGHTS 

11. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES  

12. QUERIES, REQUESTS OR CONCERNS  

1. WHO WE ARE AND IMPORTANTINFORMATION

What is the purpose of this privacy notice? 

This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, contact us about advertising and marketing services or take part in a competition.  

This website is not intended for children and we do not knowingly collect data relating to children. 

You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. 

Data controller(s) 

1st Note Education Limited is the controller and responsible for your personal data (collectively referred to as 1st Note Education Limited, “we”, “us” or “our” in this privacy notice). Our contact details are: 

1st Note Education Limited, 1st Note Education Limited, The Enterprise Centre 

Cranborne Road Potters Bar,Hertfordshire,EN6 3DQ [email protected]

01707 800285 Our Data Protection Representative is Gerry Savage    

Our Company number is 08079999and our ICO number is ZA250673. 1st Note Education Limited is the controller and responsible for this website. Third-party links outside of our control. This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy notice of every website you visit. 

2. THE PERSONAL DATA WE COLLECT ABOUT YOU 

Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: 

Technical Data includes information collected by Google Analytics. When you are visiting our website, we collect information relating to which pages you are viewing and for how long, your browsing location (IP Address) and language and the device type that you are browsing our website with. Profile Data includes demographic information such as your age, gender and interests, preferences, and feedback, most of which is acquired through Google Analytics. Usage data includes information about how you use our website, products, and services. We will store reports on aspects of technical data, examining your journey through our website and how this may or may not link to purchases. Marketing and Communications Data includes your preferences in receiving marketing from us, whether you have unsubscribed and your communication preferences.

If you fail to provide personal data. Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time. 

3. HOW WE COLLECT YOUR PERSONAL DATA  

We use different methods to collect data from and about you including through:  

corresponding with us by post, phone, email or otherwise. This includes the personal data you provide when you: 

4. HOW WE USE YOUR PERSONAL DATA 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: 

Performance of Contract this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering, into such a contract. For example, 

1st Note Education gathering media information to be able to send you a quote for an advertisement might involve us divulging a School Name to the relevant media in question, in order, to provide an accurate price.  

Legitimate Interest this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting our Data Representative, Gerry Savage [email protected]

Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to. 

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting our Data Representative on 01707 8000285. 

5.PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA 

We have set out below, in a table format, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so .Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact our Data Representative if you need details about the specific legal ground, we are relying on to process your personal data where more than one ground has been set out in the table below.  

Purpose/Activity 

Type of data Lawful basis for processing including basis of legitimate interest 

To register you as a new client (a) Identity (b) Contact Performance of a contract with you 

To manage our relationship with you which will include:  

Notifying you about changes to our terms of privacy policy, asking you to leave a review or take a survey (a) Identity (b) Contact (c) Marketing 

Performance of a contract with you, necessary to comply with a legal obligation, necessary for our legitimate interests (updated records and to see how our clients use our services.) 

To process and deliver your order, including: Managing payments, fees, and charges 

Collect and recover money owed to us (a) Identity (b) Contact (c) Financial (d) Transactional 

Performance of a contract with you, necessary to comply with a legal obligation  

necessary for our legitimate interests (updated records and to see how our clients use our services.) 

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) 

(a) Identity (b) Contact (c) Technical 

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise. Necessary to comply with a legal obligation 

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. (a) Identity (b) Contact (c) Profile 

(d) Usage (e) Marketing and Communications (f) Technical 

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) 

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical (b) Usage 

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage 

(e) Profile (f) To develop our products/services and grow our business

Marketing: We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms: Promotional offers from us we may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you. You will receive additional marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing. 

Third-party marketing: We will get your express opt-in consent before we share your personal data with any company outside of 1st Note Education Limited for marketing purposes.  

Opting out :You can ask us or third parties to stop sending you marketing messages at any time by contacting [email protected] Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result, of a product or service purchase or other transaction. 

Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.  

Change of purpose: We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact our Data Representative. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. 

6. WHO WE SHARE YOUR PERSONAL DATA WITH 

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above. External Third Parties Service Providers acting as processors based in the UK who provide IT Support. Professional advisers acting as processes including lawyers, bankers, auditors, and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services. HM Revenue & Customs, regulators and other authorities acting as processors or joint controller based in the UK who require reporting of processing activities in certain circumstances. 

Salesforce acting as a processor based in the UK and EU who provide our Customer Relationship Management system. Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 

7. INTERNATIONAL TRANSFERS 

We do not transfer your personal data outside the European Economic Area (EEA). 

8. DATA SECURITY 

We have put in place appropriate security measures including password protecting our computer systems to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 

9. DATA RETENTION 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we have, to keep basic information about our customers including contact, identity, financial and transaction data for 6 years after they cease being customers for tax purposes. In some circumstances you can ask us to delete your data: see Your legal rights below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 

10. YOUR LEGAL RIGHTS 

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data: The right to request a copy of the personal data which we hold about you. The right to request that we correct any personal data if it is found to be inaccurate or out of date. The right to request your personal data is erased where it is no longer necessary to retain such data; The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data; The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);  

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing. The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).  If you wish to exercise any of the rights set out above, please contact our Data Representative , Gerry Savage  [email protected].

No fee required – with some exceptions 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances. What we may need from you. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. Time limit to respond We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number, of requests. In this case, we will notify you and keep you updated. 

11. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES 

This version was last updated on 29th July 2020 and historic versions can be obtained by contacting us on [email protected]. From 25th May 2018 there were changes to data protection laws and we can now respond to requests such as the transfer of your personal data. Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.  

12. QUERIES, REQUESTS OR CONCERNS 

To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact our Data Representative, Gerry Savage [email protected]. If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK. 

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1st Note Education Website Terms and Conditions

1. Acceptance of terms

Your access to and use of www.1stNoteEducation.com (“the Website”) is subject exclusively to these Terms and Conditions.

You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.


2. Advice

The contents of the Website does not constitute advice and should not be relied upon in making or refraining from making, any decision.

3. Changes to the Website

the Website reserves the right to:

3.1. change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that the Website shall not be liable to you for any such change or removal; and

3.2. change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.


4. Copyright

4.1. All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to the Website or otherwise used by the Website as permitted by law.

4.2. In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

5. Disclaimers and limitation of liability

5.1. The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

5.2. To the extent permitted by law, the Website will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

5.3. the Website makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

5.4. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of the Website for death or personal injury as a result of the negligence of the Website or that of its employees or agents.


6. Links to third party websites

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.


7. Indemnity

You agree to indemnify and hold the Website and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against the Website arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

8. Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.


9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.

10. 1st Note Education Privacy Policy


Introduction

1st Note Education respect individuals’ rights over their personal data. We are committed to ensuring that people are treated fairly in everything we do. This Privacy and Cookie Notice (“Notice”) outlines:

Type of personal information held

Personal information collected by us usually falls into the following categories:

  • Temporary contractor information submitted and obtained from the temporary contractor and other sources in connection with applications for work
  • Work performance information
  • Information about incidents in the workplace
  • Staff information
  • Information submitted and obtained in relation to absences from work due to leave, illness or other causes

Information obtained to assist in managing client and business relationships 

How we may collect personal data about you

Where this Notice refers to ‘personal data’ it is referring to data about you (or other living people) from which you (or they) could be identified – such as name, date of birth or contact details.

This Notice applies to all personal data processed by 1st Note Education about its registered teachers and teachers contact dater base This includes data gathered via third parties, such as social media and job sites, and which is therefore also covered by their own Privacy Polices.

This policy was last updated on 18th May 2018. Any updates will be posted to this version of the policy. If you wish to see a previous version of the policy, or have any other questions, please get in touch.


1st Note Education may collect personal data from you via means such as:

  • In person, when you speak to one of our representatives
  • Through a telephone call, either where you call us or we call you
  • On paper, such as if you complete a registration form or send us information via post
  • Digitally, such as if you fill in a form on a website or interact with the us online
  • When you offer or ask about, or take part in company activities
  • When you enter into a transaction with 1st Note Education, such as registering, purchasing a product or paying for an event
  • Indirectly from other public records or sources, including Job Site register which 1st Note Education is legally entitled to.
  • On social media platforms, where you have made the information public, or you have made   the information available in a social media forum run by 1st Note Education.

We may collect personal data about you such as:

  • Name
  • Contact details (e.g. email address, address, telephone / mobile number)
  • Date of birth
  • Future communication preferences
  • DBS
  • ID
  • Other demographic information
  • Issues you raise

We may also collect information when you interact with 1st Note Education digitally, such as by visiting one of our websites or communicating with one of our social media channels. This may include additional data to that above, such as:

  • Your device, browser or operating system
  • Details of the links that you click and the content that you view
  • Your username or social media handle
  • Any other information you share when using third party sites (e.g. sending a tweet or using the Like function on Facebook). We may also place one or more cookies on your device. For further details on this, see below.
  • We may also collect information about you from other public sources, such as, Companies House or other commercially available sources. We only do so where those sources are lawfully permitted to share the data with us and where we have a legal basis to process data from such sources. This may include, for example, checking the eligibility to work in the UK and may include additional data to that above.


How we may use your personal data

We may use your personal data to further our objectives, we use and analyse your information to keep in touch with you and to supply and improve our services. We will also use your information to tell you about services that we think may interest you and/or contact you in future. Examples of the way we may use your data include to:

  • Tell you about policies, career opportunity’s that may be of interest to you
  • Respond to queries that you raise with us
  • Conduct training activities, including checking your eligibility to apply for vacancy’s
  • Manage our sites and services

For more specific information about how we use your data for these activities, and the legal basis on which we rely to process your data in this way, please see the ‘Why 1st Note Education is allowed to use your information in this way’ part of this Notice.

Why 1st Note Education is allowed to use your information in this way

If you have provided us with your email, mobile phone number or landline phone number and we have a legal right to use them for such purposes, we may use that information to contact you to promote causes and campaigns that we support, such as by sending you an email, online advert, or a text message.

We will respect any registration you hold with the Telephone Preference Service (TPS) except where you have opted in to receive phone calls on that number from us.

You may opt out of communications from us at any time.

The circumstances under which we may share your personal data or disclose it to others.

Depending on how and why you provide us with your personal data it may be shared within 1st Note Education our representatives or with companies that provide services to 1st Note Education (“service providers”).

In addition, we may share your personal data with third parties when we are required to do so by law (for example, with the Police where they ask us to assist them with their investigations).

However, save for the limited circumstances noted above, we will never pass your personal data to any unrelated third parties unless you have given us your permission to do so.

For example, if you choose to register with us we will need to process your personal data to record that you have given us your support in this way. A contract will be put in place between you and us and we will process your personal data to the extent that we need to in order to fulfil our obligations under that contract.

Similarly, you may from time to time give us your consent to send you communications by e-mail (or similar mediums) which promote our work. Where you do that we will use your details to send you those kinds of communications until you tell us otherwise. Should you ever ask us to stop sending those kinds of communications we will hold your details on file to ensure that we respect that request – we justify that retention on the basis that we have a legitimate interest in holding your data in that way.

Finally, where we have received your personal data in the various ways described above, we may continue to hold it as part of our records after the relevant processing has stopped. We hold data in this way because we have a legitimate interest in doing so. Specifically, where you have registered (or have otherwise engaged with us such as by attending an event, or by responding to a survey or questionnaire) we have a legitimate interest in holding your personal data to help us to monitor the numbers and the diversity of people who engage with us, as well as a legitimate interest in making sure that we can follow up any complaints or grievances which you may raise (or which people may raise about you).

Additional details about cookies and technical information

A cookie is a small text file placed on your device when you visit a website. You can accept or decline cookies through your browser settings or other software. By using our sites, you are consenting to our use of cookies in accordance with this Notice. If you do not agree to our use of cookies, then you should set your browser or other software settings accordingly.

1st Note Education takes the protection of your information very seriously. We protect your personal data when appropriate, and all the information provided to 1st Note Education is stored securely once we receive it. People working or volunteering on behalf of 1st Note Education only have access to the information they need, and the web servers are stored in a high-security environment. 1st Note Education may store your personal data on secure servers either on our premises or in third party data centres.

Data retention policies

We only keep your personal data for as long as required to meet the purposes set out in this Notice, unless a longer retention period is required by law. For example, this may include holding your data after you have ceased to engage with 1st Note Education (such as by resigning with us) where we have a legitimate interest in doing so, such as to enable us to respond effectively to grievances that may arise after you cease to engage with us. Where we collect and hold your details as part of our public interest work, this may also include retaining those details for as long as you remain a registered.

Where permitted by law, we may also save personal data for archiving purposes in the public interest, including historical research.

Your rights over personal data

You have legal rights over any of your personal data that we hold.

Right of Access

You may, at any time, request access to the personal data that we hold which relates to you (sometimes called a subject access request).

This right entitles you to receive a copy of the personal data that we hold about you. It is not a right that allows you to request personal data about other people, or a right to request specific documents from us that do not relate to your personal data.

Right to rectification and erasure

You may, at any time, request that we correct personal data that we hold about you which you believe is incorrect or inaccurate. You may also ask us to erase personal data if you do not believe that we need to continue retaining it (sometimes called ‘the right to be forgotten’).

Please note that we may ask you to verify any new data that you provide to us and may take our own steps to check that the new data you have supplied us with is accurate. Further, we are not always obliged to erase personal data when asked to do so; if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to erase we will tell you what that reason is at the time we respond to your request.

Right to restrict processing

Where we process your personal data on the legal basis of us having a legitimate interest to do so, you are entitled to ask us to stop processing it in that way if you feel that our continuing to do so impacts on your fundamental rights and freedoms or if you feel that those legitimate interests are not valid.

You may also ask us to stop processing your personal data (a) if you dispute the accuracy of that personal data and want us verify its accuracy; (b) where it has been established that our use of the data is unlawful but you do not want us to erase it; (c) where we no longer need to process your personal data (and would otherwise dispose of it) but you wish for us to continue storing it in order to enable you to establish, exercise or defend legal claims.

If for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to stop processing, we will tell you what that reason is, either at the time we first respond to your request or after we have had the opportunity to consider and investigate it.

Right to stop receiving communications

Wherever possible, we will provide you with a choice about how we can contact you to share information about 1st Note Education. You can opt out of communications at any time by emailing [email protected]  It may take several days for requests submitted this way to become effective on our systems, or by the methods described below.

Email

If you provide us with your email address and indicate that we may do so (e.g. by subscribing to an email distribution list or by ‘opting in’ through the web site) we may send you further information about 1st Note Education in the future. These communications will take the form of e-mails promoting us and our work.

You can request that you cease to receive these kinds of communications from us at any time. The easiest way to do so is to use the unsubscribe link provided at the bottom of any e-mail messages that we send to you.

SMS Messages

If you provide your mobile phone number, we may call or send you text messages if you have given us permission to do so. You may request to stop receiving SMS messages at any point.

You can stop receiving SMS text messages by emailing unsubscribe to [email protected] . It may take several days for requests submitted this way to become effective on our systems.

Online Advertising

If you provide us with your email address or telephone number we may use it to ensure online adverts you receive from us are relevant to you. These communications will take the form of online adverts promoting us and our work.

You can opt out of online advertising at any time by  emailing unsubscribe to [email protected] . It may take several days for requests submitted this way to become effective on our systems.

General

While all of our direct marketing communications contain details of how you can stop receiving them in the future you can either follow those instructions (such as using the unsubscribe link in an email or telling a telephone caller), visit www.1stnoteeducation.com  or ask us directly using the contact details below. If you do the latter, please provide us with full details of the telephone numbers, postal addresses, email addresses and so on to which you wish us to stop sending communications to in order to help us deal with your request quickly and accurately.

We will process any requests to stop receiving communications as quickly and comprehensively as is practical although there may in some cases be further communications already on their way to you which cannot be stopped.

If you ask us to stop sending you information (e.g. by email, post, phone or SMS text), we may keep a record of your information to make sure we do not contact you again, up until the normal retention period for that type of data.

Please note that this right to stop communications does not apply to emails that we send to you that are a necessary part of us providing a service to you (such as messaging you about your status as a registered teacher or volunteer for example) or us notifying you about how your personal data is being used.